Psychiatrists in New York, NY

Photo of Mustafa Ziyalan, Psychiatrist in New York, NY
Mustafa Ziyalan
Psychiatrist, MD
Verified Verified
1 Endorsed
New York, NY 10016
As a physician, psychotherapist and healer my goal is to work with you to create a treatment approach centered around you as an individual, based on your unique needs and wishes. I did my residency at New York University. I had psychoanalytic psychotherapy training. I have research experience. I have extensive experience in psychotherapy and prescribing medications for a wide range of issues.
As a physician, psychotherapist and healer my goal is to work with you to create a treatment approach centered around you as an individual, based on your unique needs and wishes. I did my residency at New York University. I had psychoanalytic psychotherapy training. I have research experience. I have extensive experience in psychotherapy and prescribing medications for a wide range of issues.
(646) 392-7242 View (646) 392-7242
Andrew H O'hagan
Psychiatrist, MD
Verified Verified
New York, NY 10010
Not accepting new clients
I provide compassionate expert mental health services for individuals with depression, anxiety, mood disorders, bipolar affective disorder, trauma. I have expertise in the management of substance use disorders and those afflicted with co-occurring disorders. I am LGBTQ allied. Besides keeping a private practice I am a medical director at Maimonides Medical Center in Brooklyn, where I am involved with patient care and administration, but also the teaching and mentorship of training psychiatrists and psychologists
I provide compassionate expert mental health services for individuals with depression, anxiety, mood disorders, bipolar affective disorder, trauma. I have expertise in the management of substance use disorders and those afflicted with co-occurring disorders. I am LGBTQ allied. Besides keeping a private practice I am a medical director at Maimonides Medical Center in Brooklyn, where I am involved with patient care and administration, but also the teaching and mentorship of training psychiatrists and psychologists
(833) 703-0457 View (833) 703-0457
Photo of Joseph DePaola, Psychiatric Nurse Practitioner in New York, NY
Joseph DePaola
Psychiatric Nurse Practitioner, MSN, PMHNP
Verified Verified
New York, NY 10016  (Online Only)
Not accepting new clients
I earned my Master of Science in Nursing from New York University where I focused on psychopharmacology and various psychotherapy treatment modalities. Prior to becoming a nurse practitioner and before joining Rivia Min, I spent four years providing psychiatric care to under-served and at-risk patients at a community health center in Brooklyn, NY. For the most up to date availability, please book directly at: riviamedical.com/appointment
I earned my Master of Science in Nursing from New York University where I focused on psychopharmacology and various psychotherapy treatment modalities. Prior to becoming a nurse practitioner and before joining Rivia Min, I spent four years providing psychiatric care to under-served and at-risk patients at a community health center in Brooklyn, NY. For the most up to date availability, please book directly at: riviamedical.com/appointment
(646) 933-8948 View (646) 933-8948
Photo of Daniel L. Kimmel, Psychiatrist in New York, NY
Daniel L. Kimmel
Psychiatrist, MD, PhD
Verified Verified
New York, NY 10025
I am a board-certified Assistant Professor of Psychiatry and neuroscientist at Columbia University with expertise in treating a range of mental health problems, including depression, anxiety, bipolar disorder, OCD, PTSD, adult ADHD, substance use, and psychosis. I work collaboratively with patients to develop a treatment approach that incorporates psychotherapy and/or medications. My specializations include psychodynamic psychotherapy balanced with pragmatic and behavioral approaches. In addition, I specialize in managing multiple medications, providing a careful assessment of each medication and coordinating their interactions.
I am a board-certified Assistant Professor of Psychiatry and neuroscientist at Columbia University with expertise in treating a range of mental health problems, including depression, anxiety, bipolar disorder, OCD, PTSD, adult ADHD, substance use, and psychosis. I work collaboratively with patients to develop a treatment approach that incorporates psychotherapy and/or medications. My specializations include psychodynamic psychotherapy balanced with pragmatic and behavioral approaches. In addition, I specialize in managing multiple medications, providing a careful assessment of each medication and coordinating their interactions.
(646) 846-7717 View (646) 846-7717
Photo of Daniel S. McCoy, Psychiatric Nurse Practitioner in New York, NY
Daniel S. McCoy
Psychiatric Nurse Practitioner, MSN, APRN, PMHNP
Verified Verified
1 Endorsed
New York, NY 10035  (Online Only)
All services are 100% via telepsychiatry and are currently available to patients residing in the states of Iowa, Minnesota, and New York!
All services are 100% via telepsychiatry and are currently available to patients residing in the states of Iowa, Minnesota, and New York!
(914) 218-6014 View (914) 218-6014
Photo of Caitlin Schroen, Psychiatrist in New York, NY
Caitlin Schroen
Psychiatrist
Verified Verified
New York, NY 10001  (Online Only)
Dr. Caitlin Schroen completed her Psychiatry residency at Rutgers Robert Wood Johnson Medical School in Piscataway, NJ. She received her bachelor’s degree in Psychology from Fordham University and then attended medical school at the Lewis Katz School of Medicine at Temple University. Dr. Schroen provides psychiatric services to adults ages 18 and older. She focuses on medication management and psychoeducation, often along with supportive therapy. With a patient-centered approach, Dr. Schroen believes in fostering a safe and non-judgmental environment where individuals can openly discuss their mental health concerns.
Dr. Caitlin Schroen completed her Psychiatry residency at Rutgers Robert Wood Johnson Medical School in Piscataway, NJ. She received her bachelor’s degree in Psychology from Fordham University and then attended medical school at the Lewis Katz School of Medicine at Temple University. Dr. Schroen provides psychiatric services to adults ages 18 and older. She focuses on medication management and psychoeducation, often along with supportive therapy. With a patient-centered approach, Dr. Schroen believes in fostering a safe and non-judgmental environment where individuals can openly discuss their mental health concerns.
(646) 455-3516 View (646) 455-3516
Photo of Victoria Morrow, MD PLLC, Psychiatrist in New York, NY
Victoria Morrow, MD PLLC
Psychiatrist, MD
Verified Verified
New York, NY 10021  (Online Only)
Whether practicing insight-oriented psychotherapy or psychoanalysis, I listen to the way a person tries to solve his or her problems and help them to come to a new understanding based on greater tolerance for what they feel. My medical background helps me to be aware of the complicated interplay between what is physical and what is psychological. I help my patients sort out what we can treat with psychotherapy and when medications may make a difference. I am a psychiatrist, a psychoanalyst and a psychotherapist practicing in CT and NYC. I work with adults and young adults starting at age 18.
Whether practicing insight-oriented psychotherapy or psychoanalysis, I listen to the way a person tries to solve his or her problems and help them to come to a new understanding based on greater tolerance for what they feel. My medical background helps me to be aware of the complicated interplay between what is physical and what is psychological. I help my patients sort out what we can treat with psychotherapy and when medications may make a difference. I am a psychiatrist, a psychoanalyst and a psychotherapist practicing in CT and NYC. I work with adults and young adults starting at age 18.
(646) 759-0924 View (646) 759-0924
Photo of Xenia Protopopescu, Psychiatrist in New York, NY
Xenia Protopopescu
Psychiatrist, MD, PhD
Verified Verified
New York, NY 10016
I am a Yale-educated, Cornell- and Columbia-trained psychiatrist (MD) with a PhD in neuroscience, providing customized treatment based on individual needs. I am committed to improving the wellness of my patients through a flexible and responsive approach. I specialize in psychotherapy and psychopharmacology for anxiety, OCD, ADHD, mood, and personality disorders. I am well versed in CBT, IPT, DBT, and psychodynamic psychotherapy (insight-oriented psychotherapy). I'm board certified (ABPN) in child, adolescent, and adult psychiatry. I believe that effective treatment requires getting to know patients as individuals.
I am a Yale-educated, Cornell- and Columbia-trained psychiatrist (MD) with a PhD in neuroscience, providing customized treatment based on individual needs. I am committed to improving the wellness of my patients through a flexible and responsive approach. I specialize in psychotherapy and psychopharmacology for anxiety, OCD, ADHD, mood, and personality disorders. I am well versed in CBT, IPT, DBT, and psychodynamic psychotherapy (insight-oriented psychotherapy). I'm board certified (ABPN) in child, adolescent, and adult psychiatry. I believe that effective treatment requires getting to know patients as individuals.
(646) 600-9012 View (646) 600-9012
Photo of Soul Health Psychiatry, Psychiatric Nurse Practitioner in New York, NY
Soul Health Psychiatry
Psychiatric Nurse Practitioner, DNP, MSN, MA, PMHNP
Verified Verified
New York, NY 10010  (Online Only)
Dr. Starr Montalvo is a Psychiatric Nurse Practitioner with over 20 years of NYC experience in the mental health sector. Her experience ranges from emergency medicine, psychiatry, and consultation liaison psychiatry which focuses on the interface of general medicine and psychiatry. This unique experience allows her to understand the complex relationship between physical health and emotional well being and how they may overlap or interfere with your daily functioning.
Dr. Starr Montalvo is a Psychiatric Nurse Practitioner with over 20 years of NYC experience in the mental health sector. Her experience ranges from emergency medicine, psychiatry, and consultation liaison psychiatry which focuses on the interface of general medicine and psychiatry. This unique experience allows her to understand the complex relationship between physical health and emotional well being and how they may overlap or interfere with your daily functioning.
(929) 377-1259 View (929) 377-1259
Photo of Rachel Feit, Psychiatric Nurse Practitioner in New York, NY
Rachel Feit
Psychiatric Nurse Practitioner, PMHNP
Verified Verified
New York, NY 10003  (Online Only)
I specialize in treating adults struggling with anxiety, depression, OCD, and women's health-related issues.
I specialize in treating adults struggling with anxiety, depression, OCD, and women's health-related issues.
(646) 759-0042 View (646) 759-0042
Photo of Eduardo Rivera Mirabal, Psychiatrist in New York, NY
Eduardo Rivera Mirabal
Psychiatrist, MD
Verified Verified
New York, NY 10001  (Online Only)
Dr. Rivera Mirabal has extensive experience and a genuine interest in treating patients with depression, anxiety, bipolar disorders, adjustment disorders, and trauma-related disorders. He is committed to fostering a collaborative and trusting relationship with each patient, working together to address mental health concerns and promote overall well-being. Dr Rivera Mirabal is a compassionate and skilled psychiatrist committed to providing holistic and humanistic care. He has robust training in psychotherapy, including psychodynamic, supportive, Acceptance and Commitment Psychotherapy (ACT), and CBT.
Dr. Rivera Mirabal has extensive experience and a genuine interest in treating patients with depression, anxiety, bipolar disorders, adjustment disorders, and trauma-related disorders. He is committed to fostering a collaborative and trusting relationship with each patient, working together to address mental health concerns and promote overall well-being. Dr Rivera Mirabal is a compassionate and skilled psychiatrist committed to providing holistic and humanistic care. He has robust training in psychotherapy, including psychodynamic, supportive, Acceptance and Commitment Psychotherapy (ACT), and CBT.
(646) 759-4188 View (646) 759-4188
Photo of Nina Jacobs, Psychiatrist in New York, NY
Nina Jacobs
Psychiatrist, MD
Verified Verified
New York, NY 10001  (Online Only)
Dr. Nina Jacobs is a board-certified child, adolescent and adult psychiatrist in practice for over 20 years. She attended the University of Chicago, Pritzker School of Medicine and completed her adult, child and adolescent training at NYU School of Medicine. She has additional training in psychodynamic psychotherapy at New York Psychoanalytic Institute. Dr. Jacobs believes understanding and compassion are fundamental to the doctor-patient relationship. With an engaged, optimistic style, she provides attentive, patient-centered care to reduce troubling symptoms and restore well-being.
Dr. Nina Jacobs is a board-certified child, adolescent and adult psychiatrist in practice for over 20 years. She attended the University of Chicago, Pritzker School of Medicine and completed her adult, child and adolescent training at NYU School of Medicine. She has additional training in psychodynamic psychotherapy at New York Psychoanalytic Institute. Dr. Jacobs believes understanding and compassion are fundamental to the doctor-patient relationship. With an engaged, optimistic style, she provides attentive, patient-centered care to reduce troubling symptoms and restore well-being.
(646) 798-9363 View (646) 798-9363
Photo of Richard Hoetzel, Psychiatrist in New York, NY
Richard Hoetzel
Psychiatrist, MD
Verified Verified
New York, NY 10019  (Online Only)
My ideal client is anyone in conflict or distress who seeks help through a combination of psychotherapy (with myself or a qualified colleague) and/or medication. I am currently accepting only adult patients online or in person.
My ideal client is anyone in conflict or distress who seeks help through a combination of psychotherapy (with myself or a qualified colleague) and/or medication. I am currently accepting only adult patients online or in person.
(646) 846-6414 View (646) 846-6414
Photo of Mohsin S Ahmed, Psychiatrist in New York, NY
Mohsin S Ahmed
Psychiatrist, MD, PhD
Verified Verified
1 Endorsed
New York, NY 10024
Are you seeking a caring and compassionate provider who is attentive to your various dimensions: emotional, biological, cultural, and spiritual? Mohsin Ahmed, MD, PhD is a Columbia, Cambridge, and Cornell University educated and trained psychiatrist and neuroscientist who uniquely tailors an integrative approach for each individual. He is an expert in supportive, psychodynamic, and medication therapies and draws on the latest medical, neuroscientific, and holistic advances. He specializes in treatments for ADHD, mood/anxiety, memory and concentration issues, and difficulties with work, relationship, and cultural identity stressors.
Are you seeking a caring and compassionate provider who is attentive to your various dimensions: emotional, biological, cultural, and spiritual? Mohsin Ahmed, MD, PhD is a Columbia, Cambridge, and Cornell University educated and trained psychiatrist and neuroscientist who uniquely tailors an integrative approach for each individual. He is an expert in supportive, psychodynamic, and medication therapies and draws on the latest medical, neuroscientific, and holistic advances. He specializes in treatments for ADHD, mood/anxiety, memory and concentration issues, and difficulties with work, relationship, and cultural identity stressors.
(646) 679-2836 View (646) 679-2836
Photo of Erika Balfour, Psychiatrist in New York, NY
Erika Balfour
Psychiatrist, MD
Verified Verified
1 Endorsed
New York, NY 10016  (Online Only)
Dr. Balfour is a Yale University graduate and is triple board certified. At Discreet Medical, PC, we offer compassionate mental health services, using evidence based medicine, science, and collaborative care to provide our patients with tools to help them accomplish their goals. We specialize in treating patients suffering from mental conditions who may also be afflicted with concomitant medical conditions, such as cancer, autoimmune diseases or inflammatory diseases. We serve driven professionals to help support their goals and endeavors.
Dr. Balfour is a Yale University graduate and is triple board certified. At Discreet Medical, PC, we offer compassionate mental health services, using evidence based medicine, science, and collaborative care to provide our patients with tools to help them accomplish their goals. We specialize in treating patients suffering from mental conditions who may also be afflicted with concomitant medical conditions, such as cancer, autoimmune diseases or inflammatory diseases. We serve driven professionals to help support their goals and endeavors.
Photo of Stuart Hedgpeth, Psychiatrist in New York, NY
Stuart Hedgpeth
Psychiatrist, MD
Verified Verified
New York, NY 10001  (Online Only)
Dr. Stuart Hedgpeth is a board-eligible psychiatrist. While Dr. Hedgpeth primarily focuses on medication management, he understands that mental health often requires approaches from multiple perspectives. Psychodynamic and supportive therapies are offered on an as-needed basis in addition to medication management. New patients are provided 60 minutes for initial visits and follow ups are given 30 minutes.
Dr. Stuart Hedgpeth is a board-eligible psychiatrist. While Dr. Hedgpeth primarily focuses on medication management, he understands that mental health often requires approaches from multiple perspectives. Psychodynamic and supportive therapies are offered on an as-needed basis in addition to medication management. New patients are provided 60 minutes for initial visits and follow ups are given 30 minutes.
(929) 262-3816 View (929) 262-3816
Photo of Ayokunmi Aluko, Psychiatric Nurse Practitioner in New York, NY
Ayokunmi Aluko
Psychiatric Nurse Practitioner, PMHNP
Verified Verified
1 Endorsed
New York, NY 10014  (Online Only)
Kunmi is a warm and compassionate board-certified psychiatric nurse practitioner with several years of experience treating individuals across the lifespan in various settings. She graduated with highest honors from Walden University with a Master of Science in Nursing Degree.
Kunmi is a warm and compassionate board-certified psychiatric nurse practitioner with several years of experience treating individuals across the lifespan in various settings. She graduated with highest honors from Walden University with a Master of Science in Nursing Degree.
(718) 550-4236 View (718) 550-4236
Photo of Foluke Akinola, Psychiatric Nurse Practitioner in New York, NY
Foluke Akinola
Psychiatric Nurse Practitioner, PMHNP, BC
Verified Verified
New York, NY 10018  (Online Only)
Foluke Akinola is a board-certified mental health nurse practitioner. Foluke knows that whatever her patients are dealing with, teamwork is essential to the therapeutic relationship. She believes in her patients and is there to support them with empathy and lack of judgment. Her goal is to celebrate growth and help her patients become the best versions of themselves.
Foluke Akinola is a board-certified mental health nurse practitioner. Foluke knows that whatever her patients are dealing with, teamwork is essential to the therapeutic relationship. She believes in her patients and is there to support them with empathy and lack of judgment. Her goal is to celebrate growth and help her patients become the best versions of themselves.
(646) 810-6441 View (646) 810-6441
Photo of Katherine Falk, Psychiatrist in New York, NY
Katherine Falk
Psychiatrist, MD, ABIOM
Verified Verified
New York, NY 10025  (Online Only)
Dr. Katherine Falk practices Integrative and Holistic Psychiatry in New York City.She is also licensed in CA, CT, IL, NJ, MA, PA and can treat those who live there by Telepsychiatry.In addition to providing psychotherapy, she has developed a method of evaluating the biological underpinnings of mental illness and recommends a personalized approach for each of her patients.Using natural substances, vitamins, minerals, amino acids, herbs, homeopathy–she is able to minimize (and often eliminate) the need for psychiatric medications. She has a longstanding interest in spirituality and, when appropriate, teaches breathing and meditation.
Dr. Katherine Falk practices Integrative and Holistic Psychiatry in New York City.She is also licensed in CA, CT, IL, NJ, MA, PA and can treat those who live there by Telepsychiatry.In addition to providing psychotherapy, she has developed a method of evaluating the biological underpinnings of mental illness and recommends a personalized approach for each of her patients.Using natural substances, vitamins, minerals, amino acids, herbs, homeopathy–she is able to minimize (and often eliminate) the need for psychiatric medications. She has a longstanding interest in spirituality and, when appropriate, teaches breathing and meditation.
(646) 933-0423 View (646) 933-0423
Photo of Joshua S Greene, Psychiatrist in New York, NY
Joshua S Greene
Psychiatrist, MD, PhD
Verified Verified
New York, NY 10021
Waitlist for new clients
I am a Columbia University trained psychiatrist and neuroscientist. I offer talk-therapy and medication management for people with a range of mental-health concerns. I have extensive experience treating mood, anxiety and trauma-related disorders including depression, bipolar disorder, post-traumatic stress disorder (PTSD), and obsessive compulsive disorder (OCD). Whether you’re experiencing low mood or anxiety, or are simply feeling stuck at work or in your relationships, I provide compassionate, thorough, and individualized psychiatric services. I offer both in person and virtual sessions.
I am a Columbia University trained psychiatrist and neuroscientist. I offer talk-therapy and medication management for people with a range of mental-health concerns. I have extensive experience treating mood, anxiety and trauma-related disorders including depression, bipolar disorder, post-traumatic stress disorder (PTSD), and obsessive compulsive disorder (OCD). Whether you’re experiencing low mood or anxiety, or are simply feeling stuck at work or in your relationships, I provide compassionate, thorough, and individualized psychiatric services. I offer both in person and virtual sessions.
(646) 798-4683 View (646) 798-4683

How does your Psychiatrist compare?

Number of Psychiatrists in New York, NY

1,000+

Average cost per session

$300

Psychiatrists in New York, NY who prioritize treating:

94% Depression
94% Anxiety
83% Medication Management
71% Obsessive-Compulsive (OCD)
70% Trauma and PTSD
69% ADHD
69% Bipolar Disorder

Average years in practice

10 Years

Top 3 insurances accepted

90% Aetna
85% Cigna and Evernorth
84% UnitedHealthcare UHC | UBH

How Psychiatrists in New York, NY see their clients

53% In Person and Online
47% Online Only

Gender breakdown

62% Female
37% Male
1% Non-Binary
FAQs - About Psychiatrists and Psychiatric Nurses

How can I find a psychiatrist in New York?

The Psychology Today Directory enables you to search specifically for psychiatrists, using the drop down provider menu in the navigation bar, by city or zip code, or by the name of the psychiatrist. Search results provide detailed profiles of professionals, including their treatment approach and areas of expertise. In addition, listings provide important information about each psychiatrist’s credentials, fees, payment options, and insurance affiliations. Directory users can select psychiatrists who meet an array of personally-desired criteria, such as familiarity with a specific community or condition.

What is the difference between a psychiatrist and a psychologist?

Psychiatrists are medical specialists who focus on understanding, diagnosing, and treating diseases of the brain and disorders of the mind and behavior. As physicians, psychiatrists are trained to recognize the often-subtle biological causes of mental disorders and to monitor the effects of mental disturbances on physical conditions, such as heart disease. Psychologists are especially attuned to the influence of early experience on development and behavior, emotional and cognitive processes, the nature of personality, and social functioning. They are also trained to deploy an array of psychological tests—IQ tests, personality tests, behavioral assessments—to gauge a person’s functioning.

What is a psychiatric nurse practitioner?

A psychiatric nurse practitioner, also known as a mental health nurse practitioner, is a registered nurse who completes advanced training in psychiatric care, earning either a master’s or doctoral degree in psychiatric nursing, and in the U.S., passes a national certification exam. Like psychiatrists, psychiatric nurse practitioners are trained to assess, diagnose, and treat mental health conditions. In some locales, psychiatric nurse practitioners can offer the full range of psychiatric care, including prescribing and managing medication. In other places, they must work in collaboration with a physician.

Is everyone in the Psychology Today Therapy Directory a licensed psychiatrist?

The Psychology Today directory lists providers who offer legitimate mental health services to the public, including psychiatrists, psychologists, social workers, and counselors. All psychiatrists listed in the directory have a valid license issued by the state(s) in which they practice and are certified by the American Board of Psychiatry and Neurology. Providers whose license or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Some individuals or organizations provide services for which their state or country does not offer licenses, such as pastoral counseling. They may be selectively included without the “Verified” seal.

Can a psychiatrist prescribe medication?

Psychiatrists are licensed medical doctors who are trained to recognize the many ways body processes affect the functioning of the brain and mind. As physicians, they can prescribe medication. Patients who are prescribed medications will typically need to continue to see a psychiatrist so that the effects of the medication can be monitored. For many psychiatric conditions, including common disorders such as anxiety and depression, the preferred treatment is combination therapy—medication accompanied by psychotherapy.

Do psychiatrists offer therapy?

Psychiatrists are generally trained in a number of treatment modalities, including psychotherapy, pharmacotherapy, and, increasingly, somatic therapies. Typically, psychiatrists make a diagnosis and determine a course of treatment based on chemical or biological factors, using lab tests, brain scans and physical and psychological evaluations. While psychotherapy may be used in the first session to aid in diagnosis, it is not typically utilized in subsequent visits. In fact, after the introductory session, most sessions with a psychiatrist may only be 15-20 minutes in length and are largely focused on medication management. Many psychiatrists who do not offer psychotherapy work collaboratively with psychologists and other mental health clinicians and can refer clients seeking talk therapy to those providers.

How do I know if I need a psychiatrist or a therapist?

It is not always easy to know which type of mental health practitioner to choose. Many people are unaware of the root of their mental or behavioral problem. One way many people learn which type of care is best for them is by seeing their primary care provider first. Depending on the nature and severity of the symptoms, the physician may review their medical history or perform medical tests to determine whether biological factors are involved before making a referral. It is not necessary for a person to know precisely what type of care they need in order to seek help. Many psychiatrists and psychologists refer clients to each other depending on client needs.

Do I need a referral to see a psychiatrist?

A referral to a psychiatrist is often not required. However, seeing your primary care physician first can be helpful and actually prove to be a shortcut to getting what you need. Your PCP may have a clear idea whether psychiatric help is needed and/or which kind of mental health care would be most beneficial and refer you to the right type of practitioner. For that reason alone, some psychiatrists require a referral. Further, many insurance plans require a referral from a PCP if they cover all of part of the cost of seeing a specialist; if, however, you are paying out of pocket, you may not need a referral. In any case, a referral may speed the process of securing an appointment with a psychiatrist, especially in areas where there is a shortage of mental health specialists and new patients face long waits for appointments.