Psychiatrists in Boston, MA

Photo of Annie Hollyer, Psychiatric Nurse Practitioner in Boston, MA
Annie Hollyer
Psychiatric Nurse Practitioner, MSN, PMHNP, ANCC-BC
Verified Verified
1 Endorsed
Boston, MA 02109  (Online Only)
South Boston Psychiatry was created with the understanding that mental health can not be “one-size-fits-all”. The telehealth model allows you to seek care when/how it is convenient for you. Board Certified Psychiatric Mental-Health Nurse Practitioner Annie Hollyer, PMHNP-BC, RN, MSN offers psychiatric evaluations, medication management, psychotherapy treatment, documentation and will be happy to work with you on referrals to the cutting edge medicine that’s changing mental health including Pharmacogenetic testing, Spravato, Suboxone, and Transcranial Magnetic Stimulation (TMS).
South Boston Psychiatry was created with the understanding that mental health can not be “one-size-fits-all”. The telehealth model allows you to seek care when/how it is convenient for you. Board Certified Psychiatric Mental-Health Nurse Practitioner Annie Hollyer, PMHNP-BC, RN, MSN offers psychiatric evaluations, medication management, psychotherapy treatment, documentation and will be happy to work with you on referrals to the cutting edge medicine that’s changing mental health including Pharmacogenetic testing, Spravato, Suboxone, and Transcranial Magnetic Stimulation (TMS).
(857) 475-7839 View (857) 475-7839
Photo of Matthew Joseph Mosquera, Psychiatrist in Boston, MA
Matthew Joseph Mosquera
Psychiatrist, MD
Verified Verified
1 Endorsed
Boston, MA 02115
High quality mental healthcare requires an open minded, thoughtful, and dedicated approach. If we work together, I will approach your treatment in this way to evaluate which medications and/or therapy modalities are most appropriate for you. I have a therapeutic team based style to make sure your sessions are worthwhile and engaging.
High quality mental healthcare requires an open minded, thoughtful, and dedicated approach. If we work together, I will approach your treatment in this way to evaluate which medications and/or therapy modalities are most appropriate for you. I have a therapeutic team based style to make sure your sessions are worthwhile and engaging.
(617) 751-1897 View (617) 751-1897
Photo of Anna Roglieri, Psychiatric Nurse Practitioner in Boston, MA
Anna Roglieri
Psychiatric Nurse Practitioner, PMHCNS, MSN
Verified Verified
Boston, MA 02116
We have the power to improve our mental health. We can choose what to think about and challenge & reframe our thoughts; live by our own values rather than by others' expectations; focus outward to create purpose, surround ourselves with good people and good energy. Nourishing and honoring our bodies with food and exercise, and, connecting with our fellow beings, can produce and release chemicals that make us feel good. Even the ability to activate our parasympathetic or calming nervous system is within our control, with a few simple techniques. We already have the tools to thrive in life. I would love to help you uncover them.
We have the power to improve our mental health. We can choose what to think about and challenge & reframe our thoughts; live by our own values rather than by others' expectations; focus outward to create purpose, surround ourselves with good people and good energy. Nourishing and honoring our bodies with food and exercise, and, connecting with our fellow beings, can produce and release chemicals that make us feel good. Even the ability to activate our parasympathetic or calming nervous system is within our control, with a few simple techniques. We already have the tools to thrive in life. I would love to help you uncover them.
(617) 766-3288 View (617) 766-3288
Photo of Veronica Weatherspoon, Psychiatric Nurse Practitioner in Boston, MA
Veronica Weatherspoon
Psychiatric Nurse Practitioner, ARNP
Verified Verified
Boston, MA 02116
I provide expert treatment of Alcohol Use Disorders using Naltrexone. Abstinence is not required.
I provide expert treatment of Alcohol Use Disorders using Naltrexone. Abstinence is not required.
(857) 371-4823 View (857) 371-4823
Photo of Carnegie Psychiatry, LLC, Psychiatric Nurse Practitioner in Boston, MA
Carnegie Psychiatry, LLC
Psychiatric Nurse Practitioner, MSN, PMHNP
Verified Verified
2 Endorsed
Boston, MA 02136
Currently accepting new patients for medication management. Melanie Daley's professional background as a board-certified Psychiatric Mental Health Nurse Practitioner (PMHNP-BC) in Massachusetts reflects a comprehensive and dedicated career in mental health care. With over twelve years of experience as a Registered Nurse in addiction medicine and dual diagnosis settings, Melanie possesses a robust skill set to address various mental health issues.
Currently accepting new patients for medication management. Melanie Daley's professional background as a board-certified Psychiatric Mental Health Nurse Practitioner (PMHNP-BC) in Massachusetts reflects a comprehensive and dedicated career in mental health care. With over twelve years of experience as a Registered Nurse in addiction medicine and dual diagnosis settings, Melanie possesses a robust skill set to address various mental health issues.
(617) 744-7410 View (617) 744-7410
Photo of Equilibrium Health, Psychiatric Nurse Practitioner in Boston, MA
Equilibrium Health
Psychiatric Nurse Practitioner, PMHNP
Verified Verified
Boston, MA 02199  (Online Only)
Our licensed and board-certified psychiatric mental health providers are experienced in providing diagnostic evaluation and treatment, including medication management for client ages 10 and up with Depression, Bipolar disorder, Anxiety Disorders, ADHD, Adjustment disorders, OCD, PTSD, schizophrenia/schizoaffective disorder, and Alcohol use disorders
Our licensed and board-certified psychiatric mental health providers are experienced in providing diagnostic evaluation and treatment, including medication management for client ages 10 and up with Depression, Bipolar disorder, Anxiety Disorders, ADHD, Adjustment disorders, OCD, PTSD, schizophrenia/schizoaffective disorder, and Alcohol use disorders
(617) 819-0040 View (617) 819-0040
Photo of Carol Smith, Physician Assistant in Boston, MA
Carol Smith
Physician Assistant, PA-C
Verified Verified
Boston, MA 02114
Self-discovery and implementation of new habits and skills can be uncomfortable. My ideal client is someone who is ready to be uncomfortable and one who is dedicated to making an investment in their mental health. Having someone who is consistent with their care and transparent about their feelings and symptoms will lead to an efficient resolution of concerns and achieving goals.
Self-discovery and implementation of new habits and skills can be uncomfortable. My ideal client is someone who is ready to be uncomfortable and one who is dedicated to making an investment in their mental health. Having someone who is consistent with their care and transparent about their feelings and symptoms will lead to an efficient resolution of concerns and achieving goals.
(617) 977-5273 View (617) 977-5273
Photo of Grace Onye, Psychiatric Nurse Practitioner in Boston, MA
Grace Onye
Psychiatric Nurse Practitioner
Verified Verified
Boston, MA 02114
Life can often present us with roadblocks, hardships, and tragedies. And because of this it's sometimes easy to feel stuck and helpless. As such it can be difficult trying to figure out how to navigate such life challenges and whom to confide to about them. That’s where I come in.
Life can often present us with roadblocks, hardships, and tragedies. And because of this it's sometimes easy to feel stuck and helpless. As such it can be difficult trying to figure out how to navigate such life challenges and whom to confide to about them. That’s where I come in.
(351) 666-4684 View (351) 666-4684
Photo of Lindsey Stanley, Physician Assistant in Boston, MA
Lindsey Stanley
Physician Assistant, PA
Verified Verified
Boston, MA 02129
Meet Lindsey, a dedicated and compassionate Physician Assistant (PA) who prioritizes comprehensive care and mental health in her practice. With a commitment to addressing the root causes of her patients' concerns, Lindsey brings a unique perspective to the field of healthcare. Her expertise, combined with her passion for overall well-being, makes her a valuable asset in the pursuit of mental health. Lindsey's journey in healthcare is marked by excellence, having graduated with honors from her Master of Physician Assistant program in Boston, MA.
Meet Lindsey, a dedicated and compassionate Physician Assistant (PA) who prioritizes comprehensive care and mental health in her practice. With a commitment to addressing the root causes of her patients' concerns, Lindsey brings a unique perspective to the field of healthcare. Her expertise, combined with her passion for overall well-being, makes her a valuable asset in the pursuit of mental health. Lindsey's journey in healthcare is marked by excellence, having graduated with honors from her Master of Physician Assistant program in Boston, MA.
(617) 744-7971 View (617) 744-7971
Photo of Emily Coyle, Psychiatric Nurse Practitioner in Boston, MA
Emily Coyle
Psychiatric Nurse Practitioner, PMHNP
Verified Verified
Boston, MA 02114
An ideal client would be someone who is open, honest, and willing to ask for help. This person wants to get better and is open to suggestions and treatment options. They are willing to put in the effort to help themselves and work as a team with their provider in order to move toward mental wellness.
An ideal client would be someone who is open, honest, and willing to ask for help. This person wants to get better and is open to suggestions and treatment options. They are willing to put in the effort to help themselves and work as a team with their provider in order to move toward mental wellness.
(617) 934-8729 View (617) 934-8729
Photo of Brittany Palacios, Psychiatric Nurse Practitioner in Boston, MA
Brittany Palacios
Psychiatric Nurse Practitioner, PMHNP
Verified Verified
Boston, MA 02199  (Online Only)
Welcome to Grow Therapy. My name is Brittany Palacios and am currently a licensed psychiatric mental health nurse practitioner from Massachusetts. Establishing a therapeutic alliance with clients is essential. I prioritize an individual's ability to listen and receive feedback. I have over 10 years of clinical experience working as a registered nurse at the bedside. I obtained my Bachelor of Science in Nursing from Worcester State University in 2011. I graduated from Regis College in 2018 where I received my Master’s degree in advanced psychiatric nursing.
Welcome to Grow Therapy. My name is Brittany Palacios and am currently a licensed psychiatric mental health nurse practitioner from Massachusetts. Establishing a therapeutic alliance with clients is essential. I prioritize an individual's ability to listen and receive feedback. I have over 10 years of clinical experience working as a registered nurse at the bedside. I obtained my Bachelor of Science in Nursing from Worcester State University in 2011. I graduated from Regis College in 2018 where I received my Master’s degree in advanced psychiatric nursing.
(617) 751-1530 View (617) 751-1530
Photo of Kaloyan Tanev, Psychiatrist in Boston, MA
Kaloyan Tanev
Psychiatrist, MD
Verified Verified
Boston, MA 02114
I help clients resolve psychological or psychiatric problems that keep them from fully experiencing their lives. I also work with people to help them achieve their life goals. Because no two people are the same, treatment for every person should be individually tailored. I do therapy, and use medications when they are needed. Some of the therapies I use are hypnotherapy, psychodynamic psychotherapy, cognitive behavioral therapy, couples and family therapy. I help with anxiety, mood problems, habit problems, co-morbid medical and psychiatric problems, relationship and family problems.
I help clients resolve psychological or psychiatric problems that keep them from fully experiencing their lives. I also work with people to help them achieve their life goals. Because no two people are the same, treatment for every person should be individually tailored. I do therapy, and use medications when they are needed. Some of the therapies I use are hypnotherapy, psychodynamic psychotherapy, cognitive behavioral therapy, couples and family therapy. I help with anxiety, mood problems, habit problems, co-morbid medical and psychiatric problems, relationship and family problems.
(617) 206-3425 View (617) 206-3425
Photo of Jacine Yael Vilches, Psychiatric Nurse Practitioner in Boston, MA
Jacine Yael Vilches
Psychiatric Nurse Practitioner, DNP, PMHNPBC, FNP-BC
Verified Verified
11 Endorsed
Boston, MA 02116  (Online Only)
Currently we have availability on a weekly basis. Dr. Jacine Vilches is a psychiatric nurse practitioner with dual certification in family practice and psychiatry (double-boarded). After working at a level I trauma center and receiving her doctoral degree from Florida State University she practiced psychiatry in Boston with the severely mentally ill population treating disorders ranging from schizophrenia to generalized anxiety disorder and personality disorders. Recently she moved back to Florida to open her private telepsychiatry practice that focuses on the holistic treatment of mental health disorders.
Currently we have availability on a weekly basis. Dr. Jacine Vilches is a psychiatric nurse practitioner with dual certification in family practice and psychiatry (double-boarded). After working at a level I trauma center and receiving her doctoral degree from Florida State University she practiced psychiatry in Boston with the severely mentally ill population treating disorders ranging from schizophrenia to generalized anxiety disorder and personality disorders. Recently she moved back to Florida to open her private telepsychiatry practice that focuses on the holistic treatment of mental health disorders.
(617) 855-5345 View (617) 855-5345
Photo of Claire Twark, Psychiatrist in Boston, MA
Claire Twark
Psychiatrist, MD
Verified Verified
1 Endorsed
Boston, MA 02116
I am a Harvard-trained, Harvard-affiliated, and board-certified psychiatrist and addiction psychiatrist. I offer convenient Saturday morning hours in my Back Bay private practice as well as virtual evening hours on some other days. I offer therapy, medication management, or a combination of the two if needed. I enjoy collaborating with patients to achieve their goals and move forward on their journeys. I have expertise in sports psychiatry, including treating athletes/former athletes and incorporating exercise into treatment. I see patients ages 18+.
I am a Harvard-trained, Harvard-affiliated, and board-certified psychiatrist and addiction psychiatrist. I offer convenient Saturday morning hours in my Back Bay private practice as well as virtual evening hours on some other days. I offer therapy, medication management, or a combination of the two if needed. I enjoy collaborating with patients to achieve their goals and move forward on their journeys. I have expertise in sports psychiatry, including treating athletes/former athletes and incorporating exercise into treatment. I see patients ages 18+.
(857) 214-7711 View (857) 214-7711
Photo of Sparsha S. Reddy, Psychiatrist in Boston, MA
Sparsha S. Reddy
Psychiatrist, MD
Verified Verified
4 Endorsed
Boston, MA 02116  (Online Only)
I am a Harvard and Brown University trained board-certified psychiatrist welcoming new patients seeking tailored, patient-centered psychiatric care in a warm and supportive environment. Whether you want to gain a deeper understanding of your thoughts, emotions and behaviors, learn new coping strategies, calm anxiety, feel more confident or cultivate healthier relationships, therapy can help jumpstart that journey.
I am a Harvard and Brown University trained board-certified psychiatrist welcoming new patients seeking tailored, patient-centered psychiatric care in a warm and supportive environment. Whether you want to gain a deeper understanding of your thoughts, emotions and behaviors, learn new coping strategies, calm anxiety, feel more confident or cultivate healthier relationships, therapy can help jumpstart that journey.
(857) 219-4920 View (857) 219-4920
Photo of Andrietta Barnett, Psychiatric Nurse Practitioner in Boston, MA
Andrietta Barnett
Psychiatric Nurse Practitioner, PMHNP
Verified Verified
Boston, MA 02199  (Online Only)
As an advanced practice family and psychiatric mental health nurse practitioner, she is certified to treat chronic diseases and mental health disorders using evidence-based pharmaceutical and non-pharmaceutical interventions across all age groups. Andrietta prioritizes patient-centered care and employs diverse educational techniques to promote health behavior change. Her holistic approach to patient care aims to restore patients to optimal health in a timely manner.
As an advanced practice family and psychiatric mental health nurse practitioner, she is certified to treat chronic diseases and mental health disorders using evidence-based pharmaceutical and non-pharmaceutical interventions across all age groups. Andrietta prioritizes patient-centered care and employs diverse educational techniques to promote health behavior change. Her holistic approach to patient care aims to restore patients to optimal health in a timely manner.
(508) 290-7087 View (508) 290-7087
Photo of Mary Samborski, Physician Assistant in Boston, MA
Mary Samborski
Physician Assistant, PA
Verified Verified
Boston, MA 02135
Mary Beth, an experienced and dedicated Physician Assistant (PA), is on a mission to support her patients in achieving optimal physical and mental health. She brings a wealth of knowledge and compassion to her practice, making her a valuable asset to the field of healthcare. Mary Beth's educational journey reflects her commitment to providing comprehensive care. She graduated summa cum laude with a Bachelor of Arts in Psychology from Oklahoma Baptist University in 2003, demonstrating her early passion for understanding the intricacies of the human mind.
Mary Beth, an experienced and dedicated Physician Assistant (PA), is on a mission to support her patients in achieving optimal physical and mental health. She brings a wealth of knowledge and compassion to her practice, making her a valuable asset to the field of healthcare. Mary Beth's educational journey reflects her commitment to providing comprehensive care. She graduated summa cum laude with a Bachelor of Arts in Psychology from Oklahoma Baptist University in 2003, demonstrating her early passion for understanding the intricacies of the human mind.
(617) 229-7244 View (617) 229-7244
Photo of Leslie Daschner, Physician Assistant in Boston, MA
Leslie Daschner
Physician Assistant, PA
Verified Verified
Boston, MA 02129
Meet Leslie, a dedicated and compassionate certified Physician Assistant (PA) who specializes in the field of psychiatry, emphasizing her commitment to mental health care. Leslie's journey into the world of healthcare and psychiatry started at a young age when she felt drawn to the mental health field. This early passion led her to pursue a Bachelor of Arts degree in psychology from the University of Toledo while completing prerequisites for PA school.
Meet Leslie, a dedicated and compassionate certified Physician Assistant (PA) who specializes in the field of psychiatry, emphasizing her commitment to mental health care. Leslie's journey into the world of healthcare and psychiatry started at a young age when she felt drawn to the mental health field. This early passion led her to pursue a Bachelor of Arts degree in psychology from the University of Toledo while completing prerequisites for PA school.
(617) 362-4984 View (617) 362-4984
Photo of Rosel Forwang Lewis, Psychiatric Nurse Practitioner in Boston, MA
Rosel Forwang Lewis
Psychiatric Nurse Practitioner, DNP-RN, PMHNP-C, FNP-C
Verified Verified
Boston, MA 02126  (Online Only)
As a nurse, I have worked in various settings, enabling me providing culture-sensitive care, and performing case management for patients in these settings. My supervisors have received outstanding reviews on my ability to work independently and provide compassionate care to patients. I am energetic, caring, personable, and hardworking. From my experience working as a psychiatric nurse for several years,I have acquired additional skills used to provide care to patients and families/caregivers. At heart, I am an advanced practice nurse passionate about providing excellent and cost-effective care to individuals across the lifespan.
As a nurse, I have worked in various settings, enabling me providing culture-sensitive care, and performing case management for patients in these settings. My supervisors have received outstanding reviews on my ability to work independently and provide compassionate care to patients. I am energetic, caring, personable, and hardworking. From my experience working as a psychiatric nurse for several years,I have acquired additional skills used to provide care to patients and families/caregivers. At heart, I am an advanced practice nurse passionate about providing excellent and cost-effective care to individuals across the lifespan.
(857) 578-3774 View (857) 578-3774
Photo of Olubunmi Olawale, Psychiatric Nurse Practitioner in Boston, MA
Olubunmi Olawale
Psychiatric Nurse Practitioner, PMHNPBC, MSN, RN
Verified Verified
Boston, MA 02136  (Online Only)
Mental health is a priority to you and us at the Heritage Health System. We care for your mental health needs. We're aimed at supporting you to achieve your goal of a good level of functioning. We also prioritize your needs by ensuring an adequate evaluation of your presenting concerns/symptoms and come up with the appropriate diagnosis and treatment as required. I consult with your therapist and other treaters to provide expert medication management across the diagnostic spectrum. We address and manage symptoms of anxiety, depression, bipolar, ADHD, OCD, eating disorders, schizophrenia and dual diagnosis.
Mental health is a priority to you and us at the Heritage Health System. We care for your mental health needs. We're aimed at supporting you to achieve your goal of a good level of functioning. We also prioritize your needs by ensuring an adequate evaluation of your presenting concerns/symptoms and come up with the appropriate diagnosis and treatment as required. I consult with your therapist and other treaters to provide expert medication management across the diagnostic spectrum. We address and manage symptoms of anxiety, depression, bipolar, ADHD, OCD, eating disorders, schizophrenia and dual diagnosis.
(857) 855-6399 View (857) 855-6399

How does your Psychiatrist compare?

Number of Psychiatrists in Boston, MA

400+

Average cost per session

$250

Psychiatrists in Boston, MA who prioritize treating:

95% Anxiety
93% Depression
74% Bipolar Disorder
72% Medication Management
70% ADHD
70% Obsessive-Compulsive (OCD)
66% Trauma and PTSD

Average years in practice

10 Years

Top 3 insurances accepted

88% BlueCross and BlueShield
82% UnitedHealthcare UHC | UBH
80% Optum

How Psychiatrists in Boston, MA see their clients

55% In Person and Online
45% Online Only

Gender breakdown

67% Female
32% Male
1% Non-Binary
FAQs - About Psychiatrists and Psychiatric Nurses

How can I find a psychiatrist in Boston?

The Psychology Today Directory enables you to search specifically for psychiatrists, using the drop down provider menu in the navigation bar, by city or zip code, or by the name of the psychiatrist. Search results provide detailed profiles of professionals, including their treatment approach and areas of expertise. In addition, listings provide important information about each psychiatrist’s credentials, fees, payment options, and insurance affiliations. Directory users can select psychiatrists who meet an array of personally-desired criteria, such as familiarity with a specific community or condition.

What is the difference between a psychiatrist and a psychologist?

Psychiatrists are medical specialists who focus on understanding, diagnosing, and treating diseases of the brain and disorders of the mind and behavior. As physicians, psychiatrists are trained to recognize the often-subtle biological causes of mental disorders and to monitor the effects of mental disturbances on physical conditions, such as heart disease. Psychologists are especially attuned to the influence of early experience on development and behavior, emotional and cognitive processes, the nature of personality, and social functioning. They are also trained to deploy an array of psychological tests—IQ tests, personality tests, behavioral assessments—to gauge a person’s functioning.

What is a psychiatric nurse practitioner?

A psychiatric nurse practitioner, also known as a mental health nurse practitioner, is a registered nurse who completes advanced training in psychiatric care, earning either a master’s or doctoral degree in psychiatric nursing, and in the U.S., passes a national certification exam. Like psychiatrists, psychiatric nurse practitioners are trained to assess, diagnose, and treat mental health conditions. In some locales, psychiatric nurse practitioners can offer the full range of psychiatric care, including prescribing and managing medication. In other places, they must work in collaboration with a physician.

Is everyone in the Psychology Today Therapy Directory a licensed psychiatrist?

The Psychology Today directory lists providers who offer legitimate mental health services to the public, including psychiatrists, psychologists, social workers, and counselors. All psychiatrists listed in the directory have a valid license issued by the state(s) in which they practice and are certified by the American Board of Psychiatry and Neurology. Providers whose license or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Some individuals or organizations provide services for which their state or country does not offer licenses, such as pastoral counseling. They may be selectively included without the “Verified” seal.

Can a psychiatrist prescribe medication?

Psychiatrists are licensed medical doctors who are trained to recognize the many ways body processes affect the functioning of the brain and mind. As physicians, they can prescribe medication. Patients who are prescribed medications will typically need to continue to see a psychiatrist so that the effects of the medication can be monitored. For many psychiatric conditions, including common disorders such as anxiety and depression, the preferred treatment is combination therapy—medication accompanied by psychotherapy.

Do psychiatrists offer therapy?

Psychiatrists are generally trained in a number of treatment modalities, including psychotherapy, pharmacotherapy, and, increasingly, somatic therapies. Typically, psychiatrists make a diagnosis and determine a course of treatment based on chemical or biological factors, using lab tests, brain scans and physical and psychological evaluations. While psychotherapy may be used in the first session to aid in diagnosis, it is not typically utilized in subsequent visits. In fact, after the introductory session, most sessions with a psychiatrist may only be 15-20 minutes in length and are largely focused on medication management. Many psychiatrists who do not offer psychotherapy work collaboratively with psychologists and other mental health clinicians and can refer clients seeking talk therapy to those providers.

How do I know if I need a psychiatrist or a therapist?

It is not always easy to know which type of mental health practitioner to choose. Many people are unaware of the root of their mental or behavioral problem. One way many people learn which type of care is best for them is by seeing their primary care provider first. Depending on the nature and severity of the symptoms, the physician may review their medical history or perform medical tests to determine whether biological factors are involved before making a referral. It is not necessary for a person to know precisely what type of care they need in order to seek help. Many psychiatrists and psychologists refer clients to each other depending on client needs.

Do I need a referral to see a psychiatrist?

A referral to a psychiatrist is often not required. However, seeing your primary care physician first can be helpful and actually prove to be a shortcut to getting what you need. Your PCP may have a clear idea whether psychiatric help is needed and/or which kind of mental health care would be most beneficial and refer you to the right type of practitioner. For that reason alone, some psychiatrists require a referral. Further, many insurance plans require a referral from a PCP if they cover all of part of the cost of seeing a specialist; if, however, you are paying out of pocket, you may not need a referral. In any case, a referral may speed the process of securing an appointment with a psychiatrist, especially in areas where there is a shortage of mental health specialists and new patients face long waits for appointments.